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How To Shop

What is the advantage of buying online at www.bigsavingszone.com?

Quite simply www.bigsavingszone.com has the largest selection, highest quality products and the very best prices available anywhere. We strive for 100% customer satisfaction and as a result , we have established a reputation of providing superior products at incredible prices.

We are a local company owned and operated by Bermudians , therefore for the first time, when buying on-line you are actually shopping locally and keeping the business in Bermuda.

How can I make sure that I get the best possible prices?

Compare before you buy. Our website provides "Landed in Bermuda" prices on every product we offer. By doing this , we remove any doubt on what the final cost of your order will be. Take advantage of knowing , that the price you see , is the price you pay!

We make it our top priority to expedite your order as quickly as possible and to do it in the most economic manner. This ensures you the lowest costs on shipping anywhere. We consolidate your order and ship on a weekly bases to Bermuda. Save like the retailers do , by shipping through us. Your orders no longer have to travel as a "stand alone" shipment like most catalog and other on-line sites offer. We clear your goods through customs , thus guaranteeing painless, cost effective, on time delivery.

We offer a superior selection , at great savings by simply utilizing the latest in information technology , that allows us to display our product catalog on-line, thus saving the costs associated with owning a traditional retail location and as a result we are able to pass the savings alongto you , the customer.

At www.bigsavingszone.com, our products are also backed by our 100% Satisfaction Guarantee and our commitment to providing superior service, the largest selection and the highest quality products ,for the best possible price.

What is the minimum order I have to buy?

www.bigsavingszone.com has no minimum order size.

What forms of payment do you accept?

At this time we accept Debit, Master Card, Visa, American Express, Easy Pay, Cash and Checks.

How can I be sure that you received my order?

You will be notified by e-mail confirmation of your order to the e-mail address provided at the time of ordering. This confirmation will include an order number which you may use to track your order every step of the way.

What if I don't receive a confirmation of my order?

You should receive a confirmation of your order at the e-mail address you provide when ordering within an hour of your order. If you do not receive the confirmation e-mail, please call us at 297-4440 to confirm our receipt of your order.

How can I track my order?

You can track your order on our on-line tracking system. Our Order Tracking System provides up-to-date details of where you shipment is and the expected delivery.

How do I know if the item I need is in stock or how quickly I can get items?

www.bigsavingszone.com site is updated daily. It is updated with the latest products and best prices. We do not knowingly advertise products that are unavailable. In the event that your order contains goods that have been discontinued or out of stock , you will be notified on the same business day by telephone or the e-mail address provided at the time of order.

There are two ways of finding out how quickly your order will be sent.

1) By tracking the order on our tracking system.
2) By calling a customer service representative from Bigsavingszone.com at 297-4440

How accurate are colours of products on this site?

We've made every effort to ensure that the colour of the products you view on our website , are as true as possible. Unfortunately, we cannot guarantee an exact colour match. Images and productcolour's will vary depending on your screen settings and resolution. If you are unsure of a colour, we recommend that you contact our office or stop by our store to view product samples.

How do you protect my privacy?

We NEVER store your personal information in our system. Each time you purchase merchandise from our site , you will re-identify yourself since we do not store your credit card information or other personal data. Once your transaction has been completed your personal information is deleted.

Security and Privacy Policy

At www.bigsavingszone.com, we know how important your privacy and security is to you. Your personal information is treated with great care and confidentiality. Your personal information is never stored in our system. In order to process your order we may need to contact you through the information you have provided (e-mail, phone number or address). Once our transaction has been completed this personal information is deleted.

What warranty is available?

All Manufacturers Warranties are covered and handled by Big Savings Zone. You no longer have the problem of ordering products on the Internet and having to deal with warranty issues. Warranties vary among different manufacturers and products. Simply contact our office for prompt , efficient service on all your warranty issues.

Does www.bigsavingszone.com have other products that can't be found in this site?

Bigsavingszone.com offers many otherfantastic products in our showroom that cannot be viewed on our website. We offer an array of home accents , such as Wall Art , Decorative Pottery , Artificial Plants , Drapes , Sheets , Pillows , Dining Room Centre Pieces and much , much more.